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Forum Discussion
Getting 'out of space' messages but I'm a member of a team account
I work for at church, which has a dropbox account. On a regular basis, Dropbox drops me off and says I do not have enough storage. Alas, it is a work account with multiple users! I am one.
Sinc...
OK, I’m beginning to think the work account neglected to sign me up as part of the work team.
i have always used this email exclusively for work and my personal email for personal business.
what is the work admin supposed to do so that the work email is under the umbrella of that entity’s account?
Thank you. I’m
Rich
Super User II
Super User II
MHCC Music wrote:
what is the work admin supposed to do so that the work email is under the umbrella of that entity’s account?
They need to invite you to join the team. This is not the same as simply inviting you to join a shared folder. A shared folder exists in your account and takes up space. If you're a member of a team account, your account is merged into the team (they own your account) and you gain access to their resources. This will use one of the team's paid licenses, if one is available.
