We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Owzatgames's avatar
Owzatgames
Helpful | Level 5
12 months ago
Solved

How can I find out which files take up the space on my Dropbox account?

dropbox says that I'm over my 2gb storage space but I only have 51.52 mb of files on my account. How do I find out what else is there but not showing on my 'all files' section of dropbox.

Any and all help greatly appreciated

Owzat [removed per Community Guidelines]

Error Messages
FAQ
Storage space
  • Owzatgames's avatar
    Owzatgames
    12 months ago

    Hi Rich I've now done both, and it seems to have solved the problem.

     

    thank you for your help.

4 Replies

  • Owzatgames's avatar
    Owzatgames
    Helpful | Level 5
    12 months ago

    Thank you for this, found an external hardrive with back up files. I've stopped auto backup to this drive but dropbox still says I'm over my limit.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    12 months ago
    Owzatgames wrote:

    Thank you for this, found an external hardrive with back up files. I've stopped auto backup to this drive but dropbox still says I'm over my limit.

    Have you removed the backup from Dropbox or just stopped it from running?

  • Owzatgames's avatar
    Owzatgames
    Helpful | Level 5
    12 months ago

    Hi Rich I've now done both, and it seems to have solved the problem.

     

    thank you for your help.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!