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cricket1948's avatar
cricket1948
New member | Level 2
2 years ago
Solved

I deleted files but I didn't gain any space. Why?

I have deleted a lot from my dropbox but don't gain any space.  Why is that? Thank you
Storage space
  • Rich's avatar
    Rich
    2 years ago
    cricket1948 wrote:

    what does that do?   I need more explanation as to how to save space without upgrading

    Your Backups page will tell you if you have any backups saved that you may not be aware of. These take up space in your account, separate from your regular files.

     

    Your Plan page will show you the usage for your account and break it down into the categories where it's being used. Take a screenshot of that if you can and post it here, being sure to mask any private information. It would look like this:

     

     

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hi cricket1948 ,

 

Thanks for reaching out to us. 

 

Have you checked out the Account page ? 

 

Are you able to locate this way all of the files that are still stored there ? 

About Storage Space

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