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ACMerrill's avatar
ACMerrill
New member | Level 1
8 months ago

I have no files in my Dropbox account but it says I'm out of space

I have no files at all in Dropbox but am being told that my storage is full.  This is a screenshot of my account. What is the problem and how do I fix it?

 

Quota
Storage space

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey ACMerrill, thanks for reaching out to us.

    Can you show us where you see that you're out of space?

    If you could send us a screenshot of the message/notification, it would be really helpful.

    Thanks in advance.

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