We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience! 

Forum Discussion

NeilHamp's avatar
NeilHamp
Explorer | Level 3
3 years ago
Solved

I only have one file in my drop box

I have a file of 241KB in my drop box.

It is shared with others, but I am being told I have 2.2 GB in my drop box and can't upload any more files.

What is wrong?

Error Messages
Storage space
upload
  • Rich's avatar
    Rich
    3 years ago
    NeilHamp wrote:

    I have a file of 241KB in my drop box. ... but I am being told I have 2.2 GB in my drop box and can't upload any more files.

    Check your Backups page.

3 Replies

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!