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dc05's avatar
dc05
New member | Level 1
11 months ago

Innaccurate Storage Space

Dropbox is claiming that I am using 5.3 GB of 7.38 GB. However, the files in my Dropbox only amount to 526.2 MB. I've checked and downloaded all the files to confirm (see attached screenshot). I d...
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi there dc05 - thanks for the screenshots and sorry to hear you're having issues with this.

Can you please take a look at your homepage and let me know how many files and folders you see there?

Also, is there any chance that you selectively un-synced some folders from your computer? Is the Dropbox desktop app on your computer fully synced by the way or still syncing perhaps? 

Let me know more information and we'll take it from there. 

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