Forum Discussion

Le Habitat's avatar
Le Habitat
New member | Level 2
2 years ago

Invitation sent, but I didn't receive my referral.

I invited a friend to dropbox, that friend has already joined dropbox. I still don't have the 500Mb for the friend's invitation, which they offer for the invitation.
The invitation status only shows "invitation sent".
So how do I unblock it and get access to the 500MB?

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Le Habitat, I hope you're doing well!

     

    Let's jump into this! Did the friend complete all the steps to accept the referral bonus?

     

    They would still need to verify their email address on top of signing into the Dropbox desktop application, in order for this to work. 

     

    I hope this clarifies!

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