Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

ltorres's avatar
ltorres
Explorer | Level 4
2 years ago

I've literally deleted everything in Dropbox and I'm still getting the message I'm out of storage.

I've literally deleted everything in Dropbox and I'm still getting the message. I went to my deleted files and permanently deleted.  Is this just DB trying to make more money off my account?
Storage space
maher1982's avatar
maher1982
Icon for Super User rankSuper User
2 years ago

Hi, it could be related to the backup files data. It would be helpful if you could verify your Personal Dropbox space and take a screenshot of it from this page: https://www.dropbox.com/account/plan"

  • ltorres's avatar
    ltorres
    Explorer | Level 4
    2 years ago

    Thanks for the reply. Everything shows as zero.

    Everything shows as 0

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey ltorres, I hope you're doing well!

       

      Where did you receive the message, informing you that you're out of space? 

       

      Was it an email that was sent to you, by any chance? 

       

      Let me know more, and we'll take it from there!

      • ltorres's avatar
        ltorres
        Explorer | Level 4
        2 years ago

        I get an email every few days but I also get pop-ups when I open DB and someone sent me some files to review and I got the same pop-up. I really appreciate your help!!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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