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sepijav's avatar
sepijav
New member | Level 2
26 days ago

My account says it's out of storage but I don't have many files

My account is not working because it says "out of storage". However, the total size of my files in Dropbox is much lower than what the app shows. There is no files in my trash. What is wrong?

Storage space

2 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Hey sepijav, thanks for reaching out to us.

    I'm glad to see you were able to figure out where the issue was coming from.

    If you need anything else, please let us know!

  • sepijav's avatar
    sepijav
    New member | Level 2
    26 days ago

    I found the problem! It was backup files. Here https://www.dropbox.com/backup/all

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