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lchen2988's avatar
lchen2988
New member | Level 2
5 hours ago

My referral shows as ineligible so I didn't get the bonus space

Hello, Dropbox Team: I recently recommended a colleague to sign up for Dropbox. She's a new user and accepted my referral, downloading the app on her computer. However, my referral status marked as...
Quota
Referrals
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 hours ago

Thanks for bringing this to our attention, lchen2988.

Is it possible that you used the same network to do this?

Also, has your colleague verified her Dropbox email?

You can take a look at this page for additional info and fixes for this issue.

Let me know how it goes.

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