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Forum Discussion

EGP's avatar
EGP
New member | Level 2
3 years ago
Solved

No files, but overfull storage

I have no files on my Dropbox, no shared files, no photos - nothing.

 

However it shows I am using 26GB of 2GB storage.

 

I can't find a way to clear this.

I have no plans in upgrading. 

Quota
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Thanks for the info, this means that you have a backup taking up the space on your account, which can be viewed and disabled from this page.

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi EGP, thanks for bringing this to our attention.

     

    Could you check the quota page to see where the breakdown of the quota is on your account?

     

    This will help me to assist further!

  • EGP's avatar
    EGP
    New member | Level 2
    3 years ago

    Hi Jay,


    Using 26.4 GB of 2 GB
    Standard files (0 bytes)Backup (26.4 GB)Shared files (0 bytes)Unused space (0 bytes)

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, this means that you have a backup taking up the space on your account, which can be viewed and disabled from this page.

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