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Forum Discussion

karin57's avatar
karin57
Helpful | Level 6
3 years ago
Solved

not enough storage?

Although i have used 200 MB dropbox says that i am running out of storage. What could be the problem? I don't use backups.  
desktop
Dropbox Basic
Shared Folders
Storage space
  • Megan's avatar
    Megan
    3 years ago

    Hi karin57, definitely. 

     

    However, each new Basic account will have 2GB. If the folder exceeds that, I'm not sure opening a new account would help. 

karin57's avatar
karin57
Helpful | Level 6
3 years ago

Yes i could add a photo.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info, this means you'll be able to continue to use the app and site as normal.

  • karin57's avatar
    karin57
    Helpful | Level 6
    3 years ago
    But nothing has changed and everything i wrote before is still the same.
    I can’t upload the shared map because of a lack of storage
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      By 'shared map', do you mean a shared folder? How large is the shared folder you're trying to add to your account?

      • karin57's avatar
        karin57
        Helpful | Level 6
        3 years ago

        Yes i mean shared folder. Excuses in Holland it is called map.

        the shared folder is 2,6 Gb.

        But i used before another dropboxaccount with another emailadress and then I saw both folders.

        I deleted that dropbox and now I have this storage problem.

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