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BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Getting a 'not enough Dropbox space' error, when I have plenty of space

Hi conalwn and keemao,

 

Thanks for your patience while we looked into this. I've been informed that this requires an account-specific solution in running a terminal command. Would you mind if I reached out to you via email to provide you with the information you need?

 

Regards,

Ben

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  • conalwn's avatar
    conalwn
    Helpful | Level 5
    2 years ago

    BenDBX - sure I can do that.  Is it rm -rf ~/dropbox? 😉 just kidding 🙂

    But yes - send it on and I will do it.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    conalwn Great, I've just sent you an email. I'd advise against using that particular terminal command!

  • conalwn's avatar
    conalwn
    Helpful | Level 5
    2 years ago

    BenDBX - yep - sorry - just kidding.

    I have heard from support and they've given me the terminal command.  I'll wait for the next propagation of the issue and let you know,  Thanks a lot for your continued support; it's appreciated.

  • conalwn's avatar
    conalwn
    Helpful | Level 5
    2 years ago

    Thankyou!  I can confirm the issue is resolved.

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