Forum Discussion

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Re: How can I free up space on my Basic account, without affecting my team one?

Hi there, pamelastudios​, let's jump right into this! 

Based on everything that you described you're using two separate Dropbox accounts. Your Basic and team account should be two different ones. 

If you sign into your Basic account online, and visit this page you should be able to see what's taking up space there. 

You can then delete your files, or unshare/remove any folders that you no longer need.

If you need something else, or have any other questions please let me know and I will be more than happy to help every step of the way. 🙂

Replies have been turned off for this discussion

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions