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Mattchidz's avatar
Mattchidz
New member | Level 2
3 years ago

Shared user requires more storage

Main user has 2TB however when it is shared with me to my email, It only shows as 2GB and that I have reached max capacity and cannot sync any docs? Why?
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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there Mattchidz, thanks for dropping by our Community!

     

    I'm not sure if that's the case, but if you're referring to a shared folder, then all the Dropbox accounts that are members of the share must have the required quota to accommodate it in their account. 

     

    For more information you can have a look here.

     

    Let me know if that clears things up  for you, Matt. 

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