Forum Discussion

Matt1985's avatar
Matt1985
New member | Level 2
3 years ago

There is literally nothing in my Dropbox and I've unsynced everything and it says it's full

My dropbox couldn't have any less in it, and it says my storage is full.  Are you just trying to trick people into upgrading? haha.  My dropbox couldn't be any more cleared out and it says it's at 109%.  I deleted all folders, all content in them, and I've unsynced all devices.  Sick app haha.  

Dropbox Basic

5 Replies

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    3 years ago

    Hi Matt1985,

    Have you by any chance enabled (probably unintentionally) on someone (or more) of your devices Dropbox Backup? If so, that can be the issue. Take a look here to check it out. If it's so, disable the backup(s) or if you already unlinked your device, make sure your data are on safe and remove the online backup. The Backups don't appear in the regular files list where you are looking on.

    Good luck.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Matt1985, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

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