Forum Discussion

John Chapin's avatar
John Chapin
New member | Level 2
7 months ago

Unable to add space to my account

I'm trying to upgrade my storage capacity but blocked with Messages that I am not eligible. i've received a recent message that my space is currently maxed out. Seeking help. So wish there was a human being to speak to by telephone!JohnI'm trying to upgrade my storage capacity but blocked with Messages that I am not eligible. Seeking help. So wish there was a human being to speak to by telephone!

 

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey John Chapin - sorry to hear about this.

     

    I'm not quite sure about the issue you're facing. Could you provide some additional information or a screenshot of what's troubling you? 

     

    Thanks! 

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