Unable to find the 386GB taking up space on my account. My folder shows 2 files.

Hey jjk382yahoocom, thanks for the added info!

You can see more in regards to our Backup feature here. As for the exact steps in order to delete your active Backups, you can read more about it in this Help Center article. 

If you have any questions, let me know! 

Seems to be a backup.

I seem to have wrongly set up DROPBOX to do backups, how do I change to no backups.

Puzzled why DROPBOX did do a backup of 385ish mb in an account of 2mb, the 2mb has been increased by 100mb since the backup.

Can you point me to an idiot's /dummy's guide to DROPBOX before the current Backup is deleted and then replaced by another.

Thanking you in advance,

Regards ,

John

Hey jjk382yahoocom, I'd be happy to investigate further.

Keep in mind that it's best to check online in order to have a clear idea of your account's quota. 

Can you kindly check your account's plan page, and let me know what it reports? If you can send a screenshot too, that'd be welcome.

It should specify what's taking up your Dropbox quota. Could it be that you have any active Backups or shared folders that are taking up your space?

Keep me posted, and we'll take it from there!  

jjk382yahoocom wrote:

unable to find my 386gb ish excess data use. properties tell me zero size on disk 3 files 6 folders.

Have you checked your Backups page?