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daisym's avatar
daisym
New member | Level 1
11 months ago
Solved

Where are the files that are taking up my space?

Hello, I have some data on my Dropbox account and got the warning that my account had stopped syncing because the amount of data is above the free allowance. Great, I would like to access my data t...
Dropbox Basic
Quota
Storage space
  • Rich's avatar
    Rich
    11 months ago
    daisym wrote:

    If I connect to my online account I see a series of folders with nothing in it, what is in there that is so big?

    Have you checked your Backups page? Also, your usage can be found on your Plan page. Take a screenshot of it and post it here. It should look like this:

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
daisym wrote:

If I connect to my online account I see a series of folders with nothing in it, what is in there that is so big?

Have you checked your Backups page? Also, your usage can be found on your Plan page. Take a screenshot of it and post it here. It should look like this:

 

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