Forum Discussion

JScott56's avatar
JScott56
Explorer | Level 3
2 years ago

Why is my account full?

Dropbox is notifying me that my basic storage is almost full.  The files it showed me that I don't have enough content for even 1GB.  I would like to know what is causing my storage to be nearly.  Are there files stored in Dropbox that I can't access?

Quota
Storage space
  • Emilieaallen2's avatar
    Emilieaallen2
    New member | Level 2
    2 years ago
    I’m dealing with the same issue! I don’t know to access my files to see what is in there. This is basic and I don’t even know this!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    HI Emilieaallen2, have you tried the steps provided in my post to see where your quota is being used up?

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