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Forum Discussion
JScott56
2 years agoExplorer | Level 3
Why is my account full?
Dropbox is notifying me that my basic storage is almost full. The files it showed me that I don't have enough content for even 1GB. I would like to know what is causing my storage to be nearly. Are there files stored in Dropbox that I can't access?
3 Replies
- Jay2 years ago
Dropbox Community Moderator
Hi JScott56, thanks for bringing this to our attention.
Could you check this page to see if your quota is being taken up by shared folders or a Dropbox Backup?
This will help me to assist further!
- Emilieaallen22 years agoNew member | Level 2I’m dealing with the same issue! I don’t know to access my files to see what is in there. This is basic and I don’t even know this!
- Jay2 years ago
Dropbox Community Moderator
HI Emilieaallen2, have you tried the steps provided in my post to see where your quota is being used up?
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