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Waflar's avatar
Waflar
Helpful | Level 6
3 years ago

“Open in” dropbox not available after ios16 update

I have lost the option to open a file in dropbox from other apps using “share” then pressing the dropbox logo and then there were two options “share with app” and “open in app”. I have lost this one which was very helpful

9 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Waflar, let's look into this! 

     

    Out of curiosity, what is the Dropbox version that you're using on your iPhone? Also, have you noticed this behavior on all of your apps? 

     

    Let me know more, and we'll take it from there! 

    • Waflar's avatar
      Waflar
      Helpful | Level 6

      The version is 296.4.2

      I can't say if it happens to other apps as I only use this function with Dropbox

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Waflar, which apps does this happen with?

         

        Can you also send me a few screenshots of what you see now, when you try to open files in Dropbox, from a different app? 

    • Osterw's avatar
      Osterw
      New member | Level 2
      I notice the “Open in App” option is also missing in Instagram.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Osterw, thanks for your comment here.

         

        Do you have the most recent version of the Dropbox app installed on your device?

         

        Can you also guide us through the steps you're following in order to do this on Instagram?

         

        And are you missing other options or just Dropbox?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Waflar wrote:
    I have lost the option to open a file in dropbox from other apps using “share” then pressing the dropbox logo and then there were two options “share with app” and “open in app”.

    Share, Export, Open in ...

     

     

    • Waflar's avatar
      Waflar
      Helpful | Level 6
      It doesn’t work the way it used to, as “open in… dropbox” would allow you to do a search of the folder where you want go save your file. But that is not possible anymore.
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Waflar wrote:
        It doesn’t work the way it used to, as “open in… dropbox” would allow you to do a search of the folder where you want go save your file. But that is not possible anymore.

        I don't think it's been Open in Dropbox for a while now. For me I just tap on Save to Dropbox and I can browse for a folder in my Dropbox to save to.

         

         

         

        Though I usually just use Save to Files, then I can select Dropbox or any other service I have, all in one app.