Forum Discussion

theholotrope's avatar
theholotrope
New member | Level 1
27 days ago
Solved

2017 iMac Ventura stuck in "connecting components" after trying to upgrade to new file system

I was prompted to upgrade to the new file system, so I did. It said it would take 5 minutes...

I've tried re-installing so many times. Deleting the library application support folder, deleting the app. My files are not on my computer and now i have no dropbox folder. It just says "Connecting Components" permanently.

Please help!

  • After messing around for a long time, I fixed it. At least I can use old school dropbox since I can see the option on my preferences to update to File Provider again but I may not touch it.

    All I did was go to dropbox.com, went to my account and checked on my devices that were synced to dropbox and trashed the computer that wasn't working. That made dropbox restart and sync correctly. I still can't sync my epub files for some reason —which is how I ended up with this problem in the first place— but at least all my other files work mostly ok.

  • cerisef's avatar
    cerisef
    New member | Level 1

    Thank you! This was driving me nuts. I fixed it following your advice!

  • theholotrope's avatar
    theholotrope
    New member | Level 1

    After messing around for a long time, I fixed it. At least I can use old school dropbox since I can see the option on my preferences to update to File Provider again but I may not touch it.

    All I did was go to dropbox.com, went to my account and checked on my devices that were synced to dropbox and trashed the computer that wasn't working. That made dropbox restart and sync correctly. I still can't sync my epub files for some reason —which is how I ended up with this problem in the first place— but at least all my other files work mostly ok.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!