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pizzadoh's avatar
pizzadoh
Explorer | Level 4
4 years ago
Solved

After upgrading to Ventura, cannot start dropbox app

Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the adva...
desktop
Dropbox Basic
Error Messages
Mac
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi everyone, I hope you’re all doing well. 

 

For anyone that has logged a ticket with our support team, can you please send me your ticket numbers, so that I can track them in our system and see what you've tried so far?

 

simonlloyd, have you tried downloading the latest app version via this link? Are you able to see the small Dropbox icon in your menu bar afterwards?

simonlloyd's avatar
simonlloyd
Explorer | Level 3
3 years ago

Thanks Nancy

 

That seems to have done the trick

 

BW

 

Simon

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