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ghiggi's avatar
ghiggi
New member | Level 2
2 months ago

After upgrading to Windows 11, I can't search for files within my Dropbox folder

Device (Dell XPS 9320) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) v234.4.5591 Dropbox Plan (Plus) Since upgrading to Windows ...
desktop
sync
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
30 days ago

Hey FordPrefect - thanks for joining the discussion here.

I was able to locate your existing ticket in our system and passed your comments on to the expert who's looking into your case.

They'll be getting back to you shortly, but please let us know if you have anything to add in the meantime. 

FordPrefect's avatar
FordPrefect
Explorer | Level 3
26 days ago

Thanks for trying Walter, but the expert just punted again.  Said it's a Windows problem and suggested I open a ticket with Microsoft who, unsurprisingly, told me this was a matter to take up with "the vendor of the third-party software".

Again, if anyone on the thread ever gets an actual solution could you please post?

  • ghiggi's avatar
    ghiggi
    New member | Level 2
    25 days ago

    FordPrefect​ jvr1​ Hi. I found a workaround to make Windows Search index the content of the Dropbox directory by specifying to index the entire D: volume. Of course then Windows Search will also index the other directories in D: ...but it will index also the files within Dropbox also if the Dropbox directory does not appear in the Windows Indexing Options.

    • FordPrefect's avatar
      FordPrefect
      Explorer | Level 3
      25 days ago

      Thanks very much for the reply!  A very good idea - I'll give it a try.

      Thanks again.

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