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AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore.
My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotlight Search is broken and now also I can't receive airdropped files anymore. They are sending but afterwards they are just nowhere to be found on the hard-drive. It's quite the mess.
@DropboxTeam: It would be highly appreciated if you can expedite looking into resolving the issues on Ventura!
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
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Also having the same issue with airdrop files not showing up anywhere in downloads!
What is going on?
Super annoying and also ready to leave dropbox if not fixed
This issue has been going on for several months now and you still have not come up with a solution to this problem you caused? This is ridiculous!
It is.. Every day I go to delete a screen shot from my desktop and it no longer puts it into my TrashCan, the only option is to permanently delete..
The whole situation is a bit out of hand at this point.
Still broken, and unable to use airdrop with M1 iMac, OS 13.3.1 and dropbox version 172.4.7555
I'm planning on switching from Dropbox to Backblaze. This is now over 6 months of this being a problem. I moved from Google Drive to DB for almost this exact same reason. There has to be a way for this to work like it used to. I just need my files accessible in the cloud while all my mac default locations to stay the same.
Is there an update to fixing this problem?
- Walter
Dropbox Community Moderator
Hi all, I just wanted to share an update with you.
This issue can be resolved now by disabling the Dropbox Backup feature for your computer's OS folders and once this is complete, close and relaunch the Dropbox desktop app and re-enable the Dropbox Backup feature anew.
Let us know if this helps!
Hi Walter, I've tried this and it worked! I hope it stays that way for good. Thank you.
Hi Walter,
I followed the instructions and it doesn't seem to be working. I hear the airdrop sound, the downloads on the dock pop up and the downloads folder opens up in Finder, however no files appear.
I'm running Ventura 13.0 and Dropbox v174.3.5690
Hi Walter,
I've tried this several times and can't get it to work. I've verified that airdrop works when backup is not selected. Could it be my version of DB?
I'm on Ventura 13.0 with Dropbox v174.3.5690
