Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Daniel E.12's avatar
Daniel E.12
Explorer | Level 4
2 years ago

All Contact Support pages give only 500 Error

I was attempting to start  dropboxd on linux. It hangs on PyQt5 so I knew it was time to contact support.

I searched for Dropbox support, clicked on the links and get nothin but 500 errors.

Clicked the link for "Priority email support" --> 500 error

Always 500 error

The DB status page only list an android problem

I have tried this in Chrome and Firefox on both Windows and Linux.

The problem is obviously at Dropbox's end.

 

Does anyone know anything about this or have any ideas?

 

Thanks

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Daniel E.12 wrote:

    I searched for Dropbox support, clicked on the links and get nothin but 500 errors.


    It seems to be working fine for me. Have you tried clearing your browser's cache/browsing history?

  • Daniel E.12's avatar
    Daniel E.12
    Explorer | Level 4
    2 years ago

    It may be working now. I'll check again tomorrow,

    Thanks

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!