Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

Ivan Llanas's avatar
Ivan Llanas
New member | Level 2
11 days ago

Apache can't open files in Dropbox anymore

Hi,
I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of the Dropbox drive (and I configure Apache to use the new location, of course) it works again. The error I'm getting is this one:

Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0
Fatal error: Unknown: Failed opening required 'E:/Dropbox/Web/index.html' (include_path='.;C:\php\pear') in Unknown on line 0

Any way to fix it or workaround it?
Thanks.

desktop
Error Messages

14 Replies

Sort By
  • Ivan Llanas's avatar
    Ivan Llanas
    New member | Level 2
    3 days ago

    True. I restored the old path in the Dropbox unit and deactivated the PHP support. It worked. PHP files are shown as text files, of course.

  • alexned's avatar
    alexned
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    We were able to reproduce this issue. It seems to be affecting the PHP files.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 days ago

    Thanks for the nudge on this aptokash -  I've just sent you an email as well, so have a glance at your inbox and reply to me there to investigate further. 

  • aptokash's avatar
    aptokash
    Explorer | Level 3
    6 days ago

    I haven't received an email yet, but I'm still having the issue. 

    Here's my error:

    Andrew

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 days ago

    Thanks for letting me know, Ivan. I've just sent you an email to have a better look internally, so take a look at your inbox and we'll take it from there. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 days ago

    Hi all, for anyone still having this issue can you please let  us know here so that we can reach out via email to investigate further?

    Thank you! 

  • aptokash's avatar
    aptokash
    Explorer | Level 3
    9 days ago

    I also started having the problem - I first noticed it yesterday (5.2/2025).  I'm using MAMP version 5.05 (3998) x64 binaries release  on Windows 11 PRO 10.0.22631 Build 22631.

    If I move the files to my C drive - out of DropBox - everything continues to work fine, but I need to have the files in DropBox.

    (I know my students had a problem with MAMP and OneDrive, but I've been using DropBox for years with no problems.)

     - Andrew -  



  • Ivan Llanas's avatar
    Ivan Llanas
    New member | Level 2
    11 days ago

    In the Preferences dialog, General tab, it says v223.4.4909.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 days ago

    Hey Whaley Radio - thanks for letting us know. Can you elaborate on the issue you're facing so that we can assist further? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!