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Forum Discussion

davidkrebsbach's avatar
davidkrebsbach
Explorer | Level 3
2 years ago

App will sync endlessly and won’t re-install using MacOS Monterey.

MacOS Monterey 12.6.4
MacBook Air
Dropbox 197.4.7571

Endless sync…
Closed app
Rebooted
Deleted Dropbox
App download will not install.

Ideas?

desktop
Install

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, davidkrebsbach, let's jump right into this! 

     

    You mentioned that the app won't sync, and that it also endlessly syncs. 

     

    In order for the app to sync, it would need to first be installed on the device. Would you be able to clarify if you get any specific errors on your end when trying to install the app? 

     

    Have you tried out our offline installer, by any chance? 

     

    Let me know more, and we'll take it from there!

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