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Up2you2's avatar
Up2you2
New member | Level 2
10 months ago
Solved

Can no longer transfer photo from Android phone to my PC.

Can no longer tranfer photo from android phone to my PC.

desktop
Mobile
  • Up2you2's avatar
    Up2you2
    10 months ago

    Thank you for coming back to me.

    For some reason when I have gone back to try doing this again, now it works.

7 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey Up2you2, welcome to our Community! 

     

    Would you like to share some additional info on the steps that you follow in order to transfer content from your mobile to your PC? 

     

    Do you connect your Android to your PC using a cable, and then sync content using camera uploads, or do you do something different? 

     

    Let me know more, and we'll take it from there! 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    Up2you2 wrote:

    Can no longer tranfer photo from android phone to my PC.

    You need to provide more information before anyone will know how best to help you. How are you transferring files from your phone to your PC? What are the exact steps you're taking and what error, if any, are you receiving?

  • Up2you2's avatar
    Up2you2
    New member | Level 2
    10 months ago

    Thank you for coming back to me.

    For some reason when I have gone back to try doing this again, now it works.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    That's what I like to hear -or read in our case- Up2you2! 🤗

     

    If you need anything else, give me a shout! 

  • Up2you2's avatar
    Up2you2
    New member | Level 2
    7 months ago

    This problem has come back again.

    You write: You need to provide more information before anyone will know how best to help you. UBS file transfer is on. Tap for more options - I do. File trandfer/Android auto - it has a tick on it it already, I tap it and nothing happens. What permissions need to be enabled on my Dropbox mobile phone app, and also my android PC app please?

     

     

  • Up2you2's avatar
    Up2you2
    New member | Level 2
    7 months ago

    Now working again. What we have here is an intermittent problem, sometimes works, sometimes does not hmm?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Up2you2, just to make sure we understand the process you're using correctly, can you check this info and let me know if this is what you're trying to do?

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