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butterpickle's avatar
butterpickle
Explorer | Level 3
3 years ago

Cannot directly open file from DB Dash

I was excited to use DB Dash, and like the fast and thorough search capability BUT the fact that you cannot actually open a file from the Dash window renders this feature unhelpful. When clicking on a file in the Dash results it opens up a browser page with the same list and only there can you actually access the searched for file.  This adds an unnecessary step that has caused me to pretty much cease use of Dash.  Sigh!

Dropbox Dash

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey there butterpickle, sorry to hear you're having issues with this.

     

    I just gave it a go on my Windows device and clicking on a video file which I have available offline on my computer, for example, opened the related app, in this case my computer's Media player. 

     

    When you say browser page, are you referring to the Dropbox Dash window or a web browser window? 

     

    Do you notice this with all types of files of yours or just some?

     

    Any additional information or screenshots are more than welcome! 

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