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Forum Discussion
gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- Fefeo6 years agoNew member | Level 2
Cia a tutti
ho lo stesso problema da questa mattina non riesco più a sincronizzare Dropbox vers. 111.4.472 mi dice impossibile stabilire una connessione sicura. Riesco ad entrare sul sito dropbox.com senza problemi. Mi ha dato anche un errore di data e ora. Se vado sulle impostazioni del programma e vado su Sincronizzazione selettiva mi da erroreSpero possa bastare per capire cosa succede, grazie
Fefeo
- jocking6 years agoNew member | Level 2
I have issues, I can't access my Dropbox from my computer.
- I tried setting the Proxy in Settings to "no", didn't work.- I tried disabling the firewall and antivirus, didn't work.
- I tried reinstalling Dropbox, didn't work either.
The date and time are correct on the computer, I simply don't understand what the problem might be. It worked fine until the last time I used it a few weeks ago. :(
- Stefan K.306 years agoExplorer | Level 4
Running Windows Home on intel 3770
Dropbox was working then today started acting stupid, saying the date and time were wrong (but they are correct)
Date and time in the bios is also correct.
I read this post
and tried setting the proxy to off as well as disabling eset. Still have the same problem. On another pc on the same LAN, dropbox works ok (that pc also has eset antivirus installed btw. The only difference is that it is running Windows 10 pro)
The time is correct. I updated windows home to 20H2 (the latest build). Removed dropbox completely. Removed eset completely. Reinstalled dropbox and STILL have the same problem. If I set the proxy to off, it still does not connect. If I stop the dropbox app and restart it, it restarts with proxy on auto.
- Stefan K.306 years agoExplorer | Level 4
Running latest dropbox v 111.4.472 and problem persists even if I start dropbox as admin.
How does dropbox decide if the time is right or not?
- Stefan K.306 years agoExplorer | Level 4
I have the same problem on one machine that is running Windows Home but not the other machine running Windows 10 Pro. Both machines have been updated to the latest build of windows (20H2) Both machines have eset running. On the windows home machine, I tried setting the proxy to off, removing eset and reinstalling dropbox, running dropbox as admin but nothing helps.
How does dropbox get the time? And what does it do when it CANNOT connnect to the time server?
- alex8706 years agoExplorer | Level 3
Hi, today dropbox gives me the following problem ...
"unable to establish a secure connection, set date and time correctly on the system".
I have checked but the date and time are correct. How to do ? - Rinidada6 years agoNew member | Level 2
I've been getting this message "Can't establish secure internet connection" since yesterday. Plus - something about the date and time supposedly set wrong on the computer. The internet is flying. Date and time are set correctly. Dropbox settings have "No proxy" box checked. My antivirus (EsetNod32) had been working smoothly with Dropbox for years and nothing has changed yesterday in its way either. I tried disabling my antivirus anyway - it didn't help. Any other suggestions? I've read all other threads here on the same topic. Their solutions didn't help. Opening a ticket through https://dropbox.com/support seems like a joke to me since that page has NO links or buttons to allow me to open such ticket. It has a link "find out more" which sends to a page that suggests going back to dropbox.com/support . It just ain't funny going in circles to find the answer. Please answer here.
Thank you!
- CheckUp6 years agoNew member | Level 2
Exact same problem here..
I did the same steps and running win 10 with eset. - Himanshu_1016 years agoNew member | Level 2
I am too having the same problem from the past three days.
- wilson5766 years agoNew member | Level 2
Hi there,
I have the exact same issue since late Friday. I have tried everything,
- I have installed every single W10 update available
- I have reinstalled Dropbox
- I have turned off my Antivirus software (ESET 32) and Firewall as well
- I have changed my clock to manual settings
On a different PC with an older Dropbox and W10 it works fine on the same network.
Nothing helped and seeing the amount of users with this problem it is clearly not an issue on my end.
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