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Forum Discussion
gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
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- skiddyrow6 years agoHelpful | Level 6
112.3.254 Beta has resolved this problem for me until the stable fix comes in
- Lukas86 years agoNew member | Level 2
Good morning I have a dropbox version 111.4.472 since yesterday I have the message "Cannot establish a secure internet connection" I checked the date and time and it's ok - uncsuperfan6 years agoHelpful | Level 6
The beta version 112.3.254 definitely fixes the problem. Since I don't use many of the more advanced features of Dropbox, I hope this beta will be relatively stable for me.
The main production version is definitely seriously messed up.
- intz6 years agoHelpful | Level 5
Update 3: The beta version 112.3.254 works fine... So it was definately a problem of the latest version. Another solution could be offered by using the portable dropbox app using a previous version and selecting not to update it automatically.
- PopAlex6 years agoNew member | Level 2
Hello,
Recently, I keep getting the error Can't establish secure internet connection in dropbox for desktop for a few weeks now.
I don't have a proxy, checked the date and time, and reinstalled dropbox, hopping that it will solve the issue.
I've also disabled my antivirus temporarily, and set the proxy settings to No Proxy with no avail.
Unfortunately, the issue is not solved.
Can I please get some help with this issue ?
Thank you
- MrMike596 years agoNew member | Level 2
I am having the same issue.
Dropbox 111.4.472
Can't establish secure internet connection Syncing...
- alexnt6 years agoHelpful | Level 5
Same here.
Cannot establish a secure connection
Everything is ok when I revert to 110.4.458
- uncsuperfan6 years agoHelpful | Level 6
Folks --
For those having this issue, the main solution is to move to the beta version. So far, it seems relatively stable.
The beta version is here:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
- midspace6 years agoExplorer | Level 4
I have the same issue.
User of Dropbox for years, haven't had this problem before, then suddenly one of my computers is displaying this message yesterday and it won't sync.It only started after Dropbox was updated to 111.4.472
I went through all the suggested processes, checing date/time, antivirus etc, and none of them worked.
It is not working on Windows 10, Version 10.0.19042
My other PC which I have access to, does not have this issue, dropbox connects fine.
It is working on Windows 10, Version 10.0.18363
It does look to be an issue between the Windows version and the latest Dropbox.
Following the consensus, I'll be going to install the beta on the newer Windows 10 PC.
Edit: Beta version has fixed it for me. I'm not looking at any advanced or new features in the Beta, as long as it syncs, its good.
(The system tray Icon still looks crap in high contrast.)
- taxizhs6 years agoExplorer | Level 4
Hi I have the same problem
Can't establish secure internet connection!!!
I have 4 different ISP connections OPEN firewall CLOSE firewall nothing happend. Trying unistalling rebooting NOTHING
Windows 10 64bit
Thanks in Advance
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