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Forum Discussion
gabriel_nemeth
6 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
440 Replies
Replies have been turned off for this discussion
- Chemagc6 years agoHelpful | Level 5
¿Alguna novedad?
- theoagr6 years agoExplorer | Level 4
Dropbox cant established secure internet connection. It says time and date are wrong. I check it and its o.k
I unistall and reinstall dropbox but the problem remains. I closed antivirus and windows firewall and the problem remains.
Any suggetion's
Thank U
- intz6 years agoHelpful | Level 5
update: It works with the previous version, but dropbox has automatically a function which updates dropbox. So after a few minutes it updated the app to the new version and I get the same error again. I am trying to find a solution to stop dropbox from installing automatically the new version.
- WB56 years agoNew member | Level 2
Same here. Have done exactly the same and still does'nt work.
- Bigfoot826 years agoNew member | Level 2
I can cofirm. It does not work with the current 111.4.472 version. Installing a previous version works for some miniutes, then auto update kicks in and it stops working after auto update.
- Omer G.6 years agoNew member | Level 2
Same here,
I don't really know since when it's like this, but I noticed this a couple of hours ago. On two laptops with win10 and dropbox version 111.4.472.
I've already tried all the solutions (time sync, change proxy, disable antivirus) but nothing has helped
- pjbc6 years agoNew member | Level 2
Same problem. The last Window 10 app version does not synchronize in my two laptops
- Bigfoot826 years agoNew member | Level 2
I installed the beta
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-112-3-254/td-p/476277
seems to work..... but keep in mind, its a beta
- Wojty6 years agoExplorer | Level 4
Having the same issue since 111.4.472 on Windows 7 Pro SP1 x64
Until yesterday everything worked just fine, but today I can't connect to DB although my time settings are correct and my Firewall is set to allow everything from Dropbox. I even temporarily disabled my Firewall (ESET Internet Security 14.0.22.0) without any change.
I'm gonna search for an offline installer of a previous version now until this issue will get fixed.
- Wojty6 years agoExplorer | Level 4
Installed 110.4.458 and with my ESET Firewall set to "Interactive Mode" clicked on "Deny" access when the updater popped up while trying to connect...
Until next restart (which will take a while since I mostly use hibernation mode) Dropbox may work as before.
This may be one possible attempt to use DB until the issue gets fixed. Hope it helps.
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