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Denny Dellinger's avatar
Denny Dellinger
New member | Level 2
2 years ago

Can't find a recent file from my laptop, it isn't syncing.

I have 2 laptops that i work on, but I am unable to access a recent file from the other laptop.

 

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Is Dropbox running on it?

     

    What happens if you mouse over the Dropbox icon on both machines (on the status bar)? What does it say?

  • Denny Dellinger's avatar
    Denny Dellinger
    New member | Level 2
    2 years ago

    My asus laptop  has  the icon, my dell laptop does not have the icon.  the file I was looking for eventually appeared on my asus computer, but it was not available previously.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Denny Dellinger, I hope you're doing well! 

     

    Glad to see that your file showed up on your device. However, if you can't locate your Dropbox icon on the task bar, next to your WiFi on the Dell laptop, then the app might not be up and running. 

     

    Feel free to do a quick re-installation there.

     

    I hope this helps!

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