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Forum Discussion
Can't find my content on my new Mac.
I recently got a new Macbook. On my old machine I had Dropbox plus destop app. I inadvertently downloaded Dropbox basic on my new machine. Now when I try to connect my plus account to a Desktop app I only get the Basic desktop app and no access to my old stuff. Any advice?
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- Megan
Dropbox Community Moderator
Hey Eyfi, the app automatically connects and downloads content to your Basic one, because you are connected with your Basic account there.
Your Dropbox app can only be connected to one Dropbox account at a time, unless you're talking about an individual plan and a Business one.
Now, you have two individual plans: Basic, & Plus, which means that if your app is connected to your Basic account, you'd need to follow the steps we've mentioned above, in order to sign out from the Basic and into the Plus one on the app.
Once you do that, the app will create a Dropbox folder of your Plus account locally, that you can then use in order to add content there.
On the screenshot you provided it seems that on the background is your account online and the folders in front of it is your account locally in the app.
If you have any trouble signing out of your Basic account on the desktop app not online using these steps, let me know and I'll be happy to guide you.
