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3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Andrew35, thanks for posting here! 

     

    It's not entirely clear to me, what you wish to achieve on your end. 

     

    We also lack some info, so if you could describe the situation as best as possible, I'd more than appreciate it. 

     

    Thanks a bunch! 

    • Andrew35's avatar
      Andrew35
      Explorer | Level 3
      Hi Megan, I turned on my PC with Windows Ten on, Went to the Microsoft Store, and searched for Dropbox Lite. Download it. Press "Log me in" and add my Dropbox business credentials. l, go to authentication. After authentication is successful, I get a white popup for some time and then crash.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Andrew35, thanks for the speedy reply! 

         

        Instead of trying to download and install the app using the Microsoft store, can you try using this link instead? 

         

        You should be able to download, and install the app that way. 

         

        If however, you face any issues let me know!

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