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Kazem's avatar
Kazem
Explorer | Level 3
6 years ago

Can't see the dropbox folder on windows explorer

Hi, 

I have isntalled Dropbox, but it didn't create a folder on my laptop and I can't see the dropbox files. I should go online and login everytime I need to see the dropbox files.

Thanks for help.

 

desktop
Setting up the apps
Windows

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  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey Kazem, thanks for reaching out to us. 

    If you've successfully installed the desktop app, could you follow these steps to finding your Dropbox folder on your computer? 

    Let me know how it goes!

    • Kazem's avatar
      Kazem
      Explorer | Level 3
      6 years ago

      Hi, 

      Thanks for the reply. 

      When I type %HOMEPATH%/Dropbox   it doens't open, says Windows can't find the address, check the spelling.

      Thanks.

       

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Thanks for your swift reply, Kazem. 

        Have you also signed in to your Dropbox account through the desktop app?

        Do you see the Dropbox icon next to your computer's clock?

        If you don't see it, it means that the desktop app isn't running and you'll have to manually launch it from your applications menu. 

        Keep me posted!

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