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rinib1
21 days agoNew member | Level 2
Dropbox badge asking me to 'get' the file I am working on, in MS Word.
I am using a Mac. I have been using msword with Dropbox for 20+ years now, and suddenly, today, the DB badge in MSWord starts freaking out. As soon as I write a line and hit Command+S to save the document, the DB badge starts jumping and asks me to 'get' the file that 'Rini..' edited. That's me, editing the file in real time in msword.
Is this happening to anyone else? DropBox helpdesk please help!
I have restarted the computer, but this is happening still.
Rini
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- Walter21 days ago
Dropbox Community Moderator
Hi there rinib1 - sorry to hear you're having issues with this.
Can you please clarify your computer's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar as well?
Also, if you get the same error after quitting and relaunching both the MS Word app and the Dropbox app, please send us a screenshot so that we can have a visual too.
Thank you.
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