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HAK3's avatar
HAK3
Helpful | Level 5
3 years ago

Dropbox Beta Mac Ventura Crashing - What to do afterward

I am running Dropbox Beta on my MacBook Pro M1 16 with Ventura 13.01.1.  Dropbox frequently crashes when the Mac wakes up from sleep.  When Dropbox restarts, it thinks for a minute and then shows the error "can't sync".   For a long time the only way I could get Dropbox syncing again was to reboot.  Today I discovered that if I went into Activity Monitor and force quit DropboxFileProvider before restarting Dropbox then it was able to resume syncing.

 

Folks from Dropbox please pass this on to the development team.

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi HAK3, thanks for bringing this to our attention.

     

    We appreciate the feedback on this matter and have noted it in our system.

     

    If you have any further comments or info, feel free to message back.

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