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Forum Discussion

Pauline Hubner's avatar
Pauline Hubner
New member | Level 2
4 years ago

Dropbox desktop app won't open after Mac OS update to Monterey 12.6

I've just updated my Mac OS to Monterey 12.6 which involved me having to do wipe my machine and do a clean install. The Dropbox app has been restored back into my applications when I restored from my...
desktop
Install
Mac
Uninstall
madzarica's avatar
madzarica
Explorer | Level 3
3 years ago

Hi, I uninstalled drobox but it won't re-install now. Any ideas? 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi madzarica, what error are you getting when attempting to reinstall the app. Are you using this link to install the app?

  • madzarica's avatar
    madzarica
    Explorer | Level 3
    3 years ago

    Hey, thanks for the reply. That's the link I am using. I found instructions what to delete in order to get new installation to work. However, an update requires moving a Dropbox to a new location which is what cause the problem previously so I am not updating for now. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      What error are you experiencing currently? A screenshot showing this would help greatly.

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