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jr27's avatar
jr27
Explorer | Level 3
12 months ago

dropbox DOA

My dropbox desktop (MS365) seems to be dead in the water - no menu or status bar icon, and desktop app just quits after a few seconds when I start it.

Albeit powershell seems to recognize something or other running. Any help appreciated.

 

PS C:\Users\Jeremy Rutman> Get-Process dropbox

Handles NPM(K) PM(K) WS(K) CPU(s) Id SI ProcessName
------- ------ ----- ----- ------ -- -- -----------
360 25 47456 83732 5.33 7464 1 Dropbox
312 22 35336 60652 0.47 10716 1 Dropbox
14211 180 349716 429648 4,129.02 14880 1 Dropbox
187 12 2872 9144 0.00 15476 1 Dropbox
254 14 3408 13164 0.00 15580 1 Dropbox
473 24 20076 34400 0.02 15836 1 Dropbox
353 21 13972 26876 0.14 16304 1 Dropbox
312 21 24308 48572 0.08 16540 1 Dropbox

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey jr27 - sorry to hear about this.

     

    Can you please clarify your device's exact OS version and try to install the latest version from this page directly?

     

    Let me know how it goes! 

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