Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

notekie's avatar
notekie
New member | Level 2
9 months ago

Dropbox doesn't open.

Dropbox doesn't open for me no matter which of it's icons I click on. I have to sign in to the website and use it from there which is a pain. Any available solution appreciated.

desktop

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey notekie, sorry to hear about that.

     

    I’m assuming you’re referring to the Dropbox desktop app, correct?

     

    Can you send me a screenshot of the icon(s) you click on to access it on your computer?

     

    Let me know when you’re ready.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!