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Forum Discussion
Dropbox for Android
Version 266.2.2 Can't even open the app, just crashes.
CCURTIN1 - which version do you have? I haven't seen a new one come for a few days. I'm on 270.2.2 and it's not working.
latest DropBox apps update solved it. Its working fine now for me. Thanks DropBox!
- Still not working here. Very frustrating.
- I'm in the beta and haven't received an update but went to APK mirror and found 270.2.4 Hopefully I dodged all the spammy bull**bleep** links but it does seem to have been fixed in this version.
thats odd. im on beta program too. but I got the DropBox apps update over the last weekend, and its working fine now.
- Yes now it's running for me on my pixel 6pro android 12.1 also again!
Didn't notice an update of the app...
Maybe it was server related? - It definitely wouldn't work when I had 270.2.2 - manually installing 270.2.4 did the trick. 4 or 5 updates in the last month didn't work, guess they finally looked into it.
- I stand corrected. I had to grab 270.2.4 from APK mirror, but it does work!! First time in a month that I've been able to log on.
Not sure why I'm only seeing 270.2.2 in the play store, but I can confirm that the newest version is working for me! - Recent Update 270.2.4 works.
Thanks - Neither 270.2.4 nor later apps do not work. I have not seen Dropbox alive after upgrading Android to 12.1
- Thanks, Hannah for replying.
Yes, deleting, wiping storage, installing manually, upgrading do not help. Installed almost all versions one by one but no luck 😊
The behavior is the same: if starting from scratch, after logging in, the phone starts blinking fast and infinite verification of OTP. Or if upgrade: it switches to white background with text about upgrading something. 🙄 - Jay
Dropbox Community Moderator
Could you attach a video of what you're describing regarding the upgrade prompt you're seeing?
I have the same problem with blinking screen - Google Pixel 3, last updates installed
This blinking happens only with first run application after installation. If I run app next one, just blue dropdox screen appears.
https://www.dropbox.com/s/9f92dzboa38fqx8/2022-04-21%2022.05.18.mp4?dl=0
Hello @Jay, thank you for your response!
I tried using only cellular data - the problem remained
Then I tried to use VPN service - and I moved to step further where I had to input security code (which I successfully received on my email), but when I wrote it, I received the same flashing screen 😞
- Jay
Do you have any service on the phone which could be preventing the app from accessing official Dropbox domains, or any kind of battery saving measure?
- Thanks for replying guys and video. I have Pixel 4XL and Android 12.1. Just a pure OS without any battery saving or any other settings.
I captured two cases: clean install and drop storage.
https://photos.app.goo.gl/FLZ8SQCuwy5kAPDh6 - Walter
Hey Dreem2001, sorry to jump in, but are you still having issues with this?
Have you tried accessing your ticket through your email's inbox?
If you can't find it there, you might want to take a look at your spam/junk folder as well.
Otherwise, just let me know here and I'll open a new ticket for you to look further into this issue.
