Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Ted G.
3 years agoCollaborator | Level 8
Dropbox Installer will not start on new M2 Macbook Air
Fix This!!
**bleep** it with this freaking product.
Hi jk26, the link for the latest stable build on a Silicon Mac device can be found here.
15 Replies
Sort By
Replies have been turned off for this discussion
- Hannah
Dropbox Staff
Hey Ted G., thanks for bringing this to our attention and sorry to see you're having trouble.
Would you mind giving us a bit more info here?
Are you getting some kind of error message when you try to run the installer? Or is nothing happening at all?
Have you tried the offline installer instead, to see if that works?
Let me know how it goes.
- joostfroonExplorer | Level 4
@hannah I have the same problem with the mac air with m2 chip. De installer does nothing, no error (I can see). Just a click with no response.
- Walter
Dropbox Staff
Hey joostfroon, sorry to jump in, but have you rebooted your computer since you first noticed this?
If you did and this persists, can you download the installer from our website through the 'install Dropbox app' button shown when you click on your avatar on the upper right corner of your screen?
- seanshliNew member | Level 2
when you launch dropbox installer download, nothing happened... that is the issue
- BjebejeNew member | Level 2
I had the same problem on my new Macbook Pro M2, but the offline installer solved it.
- jk26Explorer | Level 4
Can please anybody explain how to make dropbox for on a m2 macbook air.
Please, just post a link to the right download link.
Downloaded several versions of dropbox installer. After installing and signing it, the blue square are moving... and moving... but nothing happens. So annoying! 😞
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!