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Forum Discussion

Elliot J.1's avatar
Elliot J.1
Explorer | Level 3
4 years ago

Dropbox Menu won't load on my MacBook Air 2022 (M2 chip)

This has been an ongoing issue since I upgraded my computer to a MacBook Air 2022 (M2). I install Dropbox but the menu never shows at the top of the screen.  I have had this discussion with Support...
desktop
Mac
Elliot J.1's avatar
Elliot J.1
Explorer | Level 3
4 years ago

What is the latest stable version?  I am running Version 157.4.4801, which I did not install but it was automatically updated.

 

I also have early release turned OFF in my account. 

 

I have not had a lot of time to do further testing on my system as I have been traveling for work.

 

Elliot

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey guys, thanks for reporting back on this! 

 

Can I ask you to check if the app is actually syncing files to the web or not? Here is how to do that: you can add a test file into your Dropbox folder, and see if it syncs to the web. 

 

Also, Elliot, keep in mind that 157.4.4808 is the latest stable version. Don't worry about testing, you can resume and check back in with us, once you're home. 

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