Forum Discussion

czcante's avatar
czcante
Explorer | Level 4
3 years ago

Dropbox not reading my external drive

I have Window 7 and I uploaded files from an external drive a few months ago with no problem. And it was backing up those files daily with no problems. All of the sudden now Dropbox can’t read the dri...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey czcante, thanks for the updates here.

 

Have you tried restarting your computer at all since this started happening?

 

Also, if you hover over the Dropbox icon in your system tray, which version of the app do you see that you have?

czcante's avatar
czcante
Explorer | Level 4
3 years ago
Yes. I have restarted my computer several times and I still have the same issues.

The app version I have is 186.4.6207

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