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Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discussion of this question in the past, and I can find several users having significant problems with 12.3 as recently as this morning (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/High-CPU-Usage-after-updating-MacBook-Pro-to-MacOS-Monterey-12-3/td-p/583880), but not anywhere where Dropbox can say that 12.3 is actually supported. As of 3 weeks ago, the most that was said was that it was not fully supported yet. Since then there has been a conspicuous silence. (The issue, of course, is that Apple finally completely banned the file system extension Dropbox was using, per what they had been promising for years.)
Is 12.3 officially supported? What are the limitations associated with running Dropbox in 12.3, if any?
93 Replies
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What's going on here? No update, still no information about any new version?
We pay a lot for Dropbox but this important feature has not been available correctly for months now. When will there be an update?
Why is there no discount for the customers as long as the function is not available?
Regards
Arndt
Hi there!
Works fine for me on macos Monterey 12.4 !
Carsten
Really? I'm on 12.4 now and have still the same problem.
Which Dropbox version you're using?
Thanks and regards
Arndt
the latest one from homebrew
Sorry, but what is homebrew? 😞
Could you send me a link?
So Smart Sync is working for you on 12.4? The latest stable version through dropbox installer itself is the same as homebrew.
The complete absence of communication about this ever since they announced they were *starting* work on their 12.3 update—the very week 12.3 shipped, I believe, which is frankly, some of the most incompetent software development/management/whatever that I've seen since the bad old days of the Microsoft Mac team circa 1996—says so much about how rapidly Dropbox is sliding down the pan.
Hello? Is anybody listening? PLEASE update us on the status of your Mac software. Is it working as it should yet? (no.) And one of the previous posters raised an excellent point: we are paying customers, WHERE IS OUR GROVELLING APOLOGY AND REFUNDED MONEY ON A SERVICE THAT ISN'T WORKING AS IT WAS ADVERTISED WHEN IT WAS SOLD TO US?
Just dreadful.
- DBXCommunity
Community Manager
Hi everyone,
Thank you for reaching out. We hear your feedback and we’re working hard on this experience.
A public beta for full support of macOS will be available in early Q4. For now, you can still double-click to open files in Finder. Everything else is working as usual.
Your experience on PC devices, dropbox.com, and from the latest iOS and Android apps remains unaffected. You can find more information here [https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support].
Please ensure you have turned on early releases and once the beta is available to you, you will receive a notification.
Thank you.
unbelievable that you completely ignore all the frustrated users and messages!!!
I have never experienced such a bad support...
