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Dropbox unable to detect my network
Dropbox is unable to connect to internet. Facing great inconvenience. Neither my antivirus nor my firewall are blocking Dropbox. Have installed dropbox after uninstallations, have installed using the offline installer as well. I have not reached device limit either. Still getting the same error message. Requesting you a quick remedy without which I shall be forced to delete my dropbox account and use an alternative software instead
5 Replies
Yes. Have tried the solutions you suggested in vain.
Device name DESKTOP-LBDCAUU
Processor Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 22H2
Installed on 25-10-2022
OS build 22621.2861
Experience Windows Feature Experience Pack 1000.22681.1000.0
Have not installed Google drive app yet, but found this message there, kindly go through the same. I am not sure if it's relevant. [removed per Community Guidelines]
- Nancy
Dropbox Staff
Thanks for that, ksaashish! Unfortunately, I can’t click on your link due to security reasons. Let’s check this further, though.
Can you also send me the app version of the Dropbox app that’s installed on your computer?
If you have the Dropbox app on another computer that’s also connected to the same network, can you please check if there’s an issue there, too?
