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magicbeans's avatar
magicbeans
New member | Level 2
2 years ago

Dropbox website doesn't load on Chrome or Safari

The dropbox website isn't loading. Not all of my files are on the Desktop app. Dropbox status website says that there is no downtime. So what is going on? I'm on Mac Sonoma 14.0

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey magicbeans, thanks for bringing this to our attention.

     

    Regarding the website, have you tried clearing your browsers' cache, or tried from a private browsing/incognito window, to see if that helps?

     

    As for the desktop app, can you please elaborate on the issue?

     

    Did you add files to your account that have not yet synced to your Dropbox folder?

     

    Any additional details would be really helpful.

     

    Thanks.