Dropdown in shared tab is not allowing me to choose the first folder on the list

Hey CashT, thanks for reaching out to us.

Is your browser currently zoomed in perhaps? 

If so, can you zoom out, to see if that makes any difference?

Keep me posted.

Hi Hannah,

When I zoom out on my browser, the dropdown also zooms out. It does not make a difference unfortunately.

Thanks

Hey CashT ,

Could you please try if it works with a different browser, or try clearing your browser cache, if that's ok with you? Thanks

Hi Haoli,

I have tried accessing Dropbox on Microsoft Edge, a private window in Edge & incognito on Chrome. I have also cleared my browsing history but the Dropdown remains.

Thanks

Thanks, CashT.

Can you actually send us a screenshot of your entire screen, so we can have a better visual of the situation?

Just make sure to hide any personal info.

Hi Hannah,

Sure this is my entire view when I am in my shared folders:

Thanks, CashT.

Out of curiosity, do you see the same thing on mobile browsers as well?

By the way, are you using the Dropbox mobile app? Because you could use that as a temporary workaround to see your shared folders.

Hi Hannah,

Yes I still see the same thing on my mobile browser as well.

Thanks, I will use the mobile app as a temporary work around for the folders I cannot see.

The menu dropdown is covering shared items in the shared folder.

Thanks for bringing this to our attention, KRS37. 

Have you tested this on a different browser/incognito window? 

I’m curious if the same issue persists there. 

Let me know what you find.